Where do you ship?

We ship worldwide.

How much does shipping cost?

All International shipping is FREE! 

How long will it take to get my order? 
All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and e-Packet process the orders, which takes an additional 2–4 days to process. Orders are then shipped out from our manufacturers in Asia and the US which take on average:

USA: 12-20 days (tracked)

Canada: 16-26 days (tracked)

Australia: 13-20 days (tracked)

New Zealand: 14-25 days (not tracked)

Rest of World: 20-40 days (tracked depending on country)

Sometimes your items can arrive quicker and sometimes due to reasons out of our control like cultural festivals, delivery strikes, weather warnings and public holidays can result in shipping being delayed.

Can I track my order?

Yes, following an order confirmation, you should receive a second email with your tracking number once your order has been shipped. If you do not receive a confirmation email after 6 business days, please contact us.

If I order multiple items, will I receive them all together?

Sometimes, yes you will receive your items together but your items may not be from the same manufacturer and they will be shipped separately. We have made sure that all manufacturers use the same shipping methods so they will arrive in close proximity time-wise.

Any other questions, feel free to contact us at assist@lussosun.com.